PACI Civil ID Delivery – All You Need to Know

The Public Authority for Civil Information of Kuwait has made it extremely easy for you to request delivery and even track your Civil ID card once you apply for it.

No longer do you have to wait for hours in lines in order to get your card processed by physically visiting your nearest government-designated department that handles your Civil ID Cards.

In other words, The Public Authority for Civil Information (PACI) welcomes you to a digital world as long as you have stable internet on a functioning device such as a laptop or a smartphone, it’s just that easy.

And if you do not know how to use the portal itself, in this article I will give you plenty of insight on PACI Civil ID delivery requests, so you can easily follow it from the comfort of your home.

You can also read: Pay Kuwait Civil ID Fees Online – In 2 Minutes

PACI Civil ID Devliery Method

First of all, click on this link “” and head over to the PACI Portal of Kuwait.

You can also change the language of the website to either Arabic or language, depending on your preferences.

PACI Civil ID Delivery Step 1

You will be greeted with delivery service instructions, make sure you carefully read them to prevent any form of mishap while ordering your Civil ID.

PACI Civil ID Delivery Step 2

In the next step, you can either enter your Civil ID no in case you already have and have applied for renewal process or simply click on “Old ID Card is not Available”.

PACI Civil ID Delivery Step 3

Fill in your Civil ID number and the serial number and click on “Add” to proceed with the PACI civil ID delivery request process.

PACI Civil ID Delivery Step 4

After entering your Civil ID number, you will be provided with a date that will indicate the delivery status so you can easily receive it once it’s ready.

In case your Civil ID card is not processed due to any documentation issue or payment process, you may see this notification, scroll down to view the picture below.

PACI Civil ID Delivery Step 5

Kindly contact the PACI authorities or visit your nearest Kuwait Civil Department to rectify this issue.

Benefits of Following this Method

The benefits of requesting or tracking your Civil ID delivery through the PACI portal are as follows,

  • It’s convincing and saves you plenty of time since you can easily manage time to receive as it eliminates plenty of potential challenges such as overcrowding in the Kuwait PACI office as well as waiting in long lines for hours.
  • It also enforces security, so there is less risk of losing your documentation as the PACI portal streamlines the whole process in a safe and sound manner.
  • Furthermore, civilians also don’t have to face issues like travel expenses as PACI offices are usually out of reach, especially if you are living in remote areas in Kuwait.
  • Not everyone can manage to take the time off their work, the PACI delivery makes it easy to attain your Civil ID, wherever you want as your Civil ID is dispatched through designated courier services.

Frequently Asked Questions

Related questions.

How long does it take for my Civil ID to be delivered to my address?

It usually depends on the location you might want it to be delivered, however, in the best-case scenario expects around 3 business days for your Civil ID card to be dispatched.

What if my Civil ID is lost during delivery?

Contact the Kuwait Authorities as soon as possible to rectify your problem or head over to the nearest PACI office and talk to the designated person for further guidance.

Can someone else receive a Civil ID on my Behalf?

Yes, as long as they provide the proof of identification and the consent of the original ID owner in order to be eligible to receive your Kuwait Civil ID.

Bottom Line

The Public Authority for Civil Information (PACI) has made a revolutionizing approach toward delivering your Civil ID to your doorstep. Just follow the steps above and you would be able to replicate the PACI Civil ID delivery process all by yourself in a matter of minutes, it’s just that easy.

Keep in mind that a stable internet connection is highly recommended since this portal works through information encryption and a poor internet connection will reset your application request.

Scroll to Top